Zomato CEO Deepinder Goyal experiences delivery challenges, urges malls to improve conditions.

Zomato CEO Deepinder Goyal worked as a delivery partner in Gurugram, India, to understand the challenges faced by delivery agents. He discovered that they are prohibited from entering malls and must wait at stairwells for orders. Goyal shared his experience on social media, urging malls to improve conditions and treat delivery partners more humanely. Following his announcement, Zomato's shares saw a 2.38% increase.

October 06, 2024
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