Dispensary employee confronts rude customer, reflecting pandemic-worsened retail worker mental health struggles.

A dispensary employee confronted a rude customer at a gas station, highlighting the challenges retail workers face. According to a Zipline report, 84% of retail employees report declining mental health, worsened by the pandemic, with many considering quitting. Experts advocate for a shift from profit-centric to people-centric business models, emphasizing the need for companies to prioritize employee well-being to enhance customer experience and foster long-term success.

October 06, 2024
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