Barclays customer struggles with coin deposit due to branch closures; bank responds by launching banking hubs.

A Barclays customer faced challenges depositing coins when they were directed to a distant branch due to local closures. The nearby Post Office refused the coins, citing low cash demand. Barclays customer service clarified the rules for bagging coins and noted a cash deposit limit of £10,000 at the Post Office. In response to branch closures, Barclays is launching banking hubs, aiming for 100 operational hubs by year's end to sustain service access.

October 06, 2024
3 Articles