Actor Tillotama Shome criticized Air India for not effectively notifying passengers about an 8.5-hour delay on a Mumbai-London flight, prior to a medical journey.
Actor Tillotama Shome criticized Air India for not notifying passengers about an 8.5-hour delay on a Mumbai-London flight, which she experienced while accompanying a patient needing medical treatment. She accused the airline of lacking accountability and support during the delay. Air India claimed to have sent notifications to passengers and expressed regret for the inconvenience. Shome called for compensation and questioned the airline's response.
October 06, 2024
8 Articles