Irish DPC initiates EU-wide probe into Ryanair's facial recognition use for customer ID verification, assessing GDPR compliance.

The Irish Data Protection Commission (DPC) has initiated an EU-wide investigation into Ryanair's use of facial recognition technology for identity verification of customers booking through third-party sites. This inquiry follows multiple complaints regarding excessive personal identification requests. The DPC will assess whether Ryanair's practices comply with the EU's General Data Protection Regulation (GDPR), particularly concerning customer privacy and data processing transparency.

October 04, 2024
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