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flag Service dog owner's seizure incident at Greater Victoria mall highlights need for public understanding of service dogs' role.

flag An incident at a mall in Greater Victoria, Canada, underscores the need for public awareness regarding service dogs. flag A woman experiencing a seizure was assisted by her trained service dog, but a bystander distracted the dog by petting it, potentially endangering both the owner and the dog. flag Experts emphasize that service dogs should not be interacted with while working, and suggest bystanders clear the area and call 911 if assistance is needed, prioritizing the safety of both the handler and the animal.

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