Delhi High Court orders Civil Aviation Ministry to improve AirSewa portal within 4 weeks following a PIL.

The Delhi High Court has ordered the Ministry of Civil Aviation to improve the AirSewa portal, a platform for air travel complaints, within four weeks. The directive came after a Public Interest Litigation (PIL) from the NGO Pravasi Legal Cell, which criticized the portal for being largely unresponsive and leaving many complaints unresolved, particularly affecting Indian citizens abroad. The court emphasized the need for timely judicial intervention to alleviate these issues.

September 27, 2024
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