20% staffing shortage at Newport News Waterworks delays water leak repairs, with some taking up to six months.

Newport News Waterworks is facing delays in fixing water leaks in the Peninsula due to a 20% staffing shortage, particularly in the distribution repair crew. The city of Hampton has reported a backlog of active leaks, with some repairs potentially taking up to six months. The aging infrastructure, with pipes several decades old, exacerbates the issue. The utility is hiring temporary workers, re-employing retirees, and offering bonuses to address the staff deficit.

September 26, 2024
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