Google integrates Gemini AI into Workspace for enhanced cybersecurity and customer service.

Google is integrating its Gemini AI into the Workspace productivity suite for Business, Enterprise, and Frontline users, eliminating the need for a separate add-on. Starting in Q4, Workspace administrators will manage Gemini’s data storage, ensuring compliance with security standards. Additionally, a new "Security Advisor" tool will enhance cybersecurity for these users. Google is also launching AI features for customer service, improving interactions through its Customer Engagement Suite.

September 24, 2024
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