Climate Pledge Arena fined $477,917 for secretly charging 3% fee on food/drink purchases, violating Washington's Consumer Protection Act.
Climate Pledge Arena has been fined $477,917 for secretly imposing a 3% fee on food and drink purchases, violating Washington's Consumer Protection Act. The fees were charged during 183,000 transactions over 37 events from February to July 2023. As part of the settlement, the arena will refund affected customers and pay an additional $10 per claimant, alongside a $315,000 payment to the Attorney General's office. A claims process will be established for consumers.
September 20, 2024
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