New Zealand's Commerce Commission charges Jetstar for alleged misleading compensation claims during Covid-19.

New Zealand's Commerce Commission is filing charges against Jetstar for allegedly misleading customers about compensation rights for flight delays and cancellations during the Covid-19 pandemic. The airline admitted to errors in processing claims and is cooperating with the investigation. Passengers are entitled to compensation for expenses incurred due to disruptions within the airline's control. Jetstar is also facing a class action lawsuit for not refunding canceled flight tickets.

September 17, 2024
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