McDonald's introduces cash-accepting kiosks for digital ordering in select US restaurants.
McDonald's is enhancing its digital ordering strategy by introducing cash-accepting kiosks in select U.S. restaurants. This initiative allows customers to bypass cashiers while still offering traditional ordering options. Although digital sales have surged, making up over 40% of sales in key markets, McDonald's intends to retain human staff for other roles. The expansion of this system's rollout is yet to be announced, as franchisees can choose to adopt it.
September 11, 2024
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