2021 India's Sugamya Bharat app for accessibility issues receives 1,441 complaints, resolves 75%.

India's Sugamya Bharat app, launched in 2021 for reporting accessibility issues faced by the elderly and disabled, has received 1,441 complaints, with 75% resolved. Users can upload photos of problems in public infrastructure and transport. The government plans to redesign the app to include AI features and collaborate with NGOs and research institutions for enhancement. This initiative aims to improve accessibility in India's built environment and transportation systems.

September 08, 2024
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