2018 Novotel survey reveals guests commonly steal toiletries, decor, glassware, mini-bar items, and pilfer food.
A 2018 Novotel survey found that hotel guests commonly steal items like toiletries, decorative pieces, glassware, and mini-bar products. Women typically take toiletries and decor, while men lean towards glassware and chargers. Housekeeping trolleys, stocked with free items, are also frequent theft targets. Additionally, guests often pilfer food from breakfast buffets, risking fines. Hotels use CCTV and credit card info to deter theft and enforce penalties.
September 01, 2024
4 Articles