36-year-old disabled woman's £2,700 wheelchair damaged on Aer Lingus flight, initially no compensation offered but later agreed to cover costs.

36-year-old disabled traveler Winter Mraz, suffering from Ehlers-Danlos syndromes and Fibromyalgia, was left housebound and reliant on taxis and food deliveries after her £2,700 wheelchair was damaged on an Aer Lingus flight. Aer Lingus initially refused to compensate due to the reporting deadline, but later agreed to cover the cost of a new chair without additional compensation. Winter's savings were depleted during the ordeal.