80% Bengaluru cab users dissatisfied with Uber, Ola due to cancellations, surge pricing, per LocalCircles report.
80% of Bengaluru's cab users are dissatisfied with services like Uber and Ola due to rampant cancellations and surge pricing, according to a LocalCircles report. The survey collected feedback for eight months and found 85% of Uber users and 93% of Ola users reported issues including drivers cancelling rides, excessive surge pricing, and drivers using mobiles while driving. Despite these problems, users appreciated ease of booking and availability.
August 23, 2024
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