Jetstar subsidiary faces class action lawsuit over alleged provision of travel vouchers instead of refunds for cancelled flights during 2020-2022 pandemic in Australia.
Jetstar, a subsidiary of Qantas, is facing a class action lawsuit in Australia's Federal Court over allegations it provided travel vouchers instead of refunds for cancelled flights between 2020 and 2022 during the COVID-19 pandemic. Law firm Echo Law claims Jetstar was legally obligated to offer refunds but instead provided travel credits with significant restrictions, reducing their value. The class action lawsuit seeks to recover outstanding refunds, compensation for the difference between the value of travel credits and cash refunds, interest, and consequential losses.
August 21, 2024
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