CBSA faced a technical outage on August 20, affecting customs processing at multiple airports, impacting kiosks and causing longer wait times.
Canadian Border Services Agency (CBSA) faced a technical outage on August 20, affecting customs processing at multiple airports, including Toronto Pearson, Halifax Stanfield International, and Vancouver International. The outage impacted kiosks used by passengers to fill out customs information upon arrival, resulting in longer wait times. The CBSA stated it was addressing the issue and deploying additional resources to minimize wait times. No major impacts were reported at Montreal's Trudeau airport; however, customs processing was slower than usual. The cause of the outage has not been confirmed.
August 20, 2024
57 Articles