Indian advocate calls out IndiGo Airlines for "Cute Fee", sparking debate on airline pricing transparency.
Indian advocate Shrayansh Singh sparked debate over transparency in airline pricing with a viral post questioning the "Cute Fee," "User Development Fee," and "Aviation Security Fee" on his IndiGo Airlines ticket. IndiGo clarified that the "Cute charges" were actually Common User Terminal Equipment charges, covering metal-detecting machines, escalators, and other airport infrastructure. Singh argued that these costs should be covered by taxes rather than additional fees charged to passengers, prompting a broader conversation on the issue of transparency and accountability in airline pricing.
August 20, 2024
11 Articles