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Sydney Airport's Gen 3 SmartGate technology faces criticism for slow processing and long queues, causing traveler dissatisfaction.
Sydney Airport's new Generation 3 SmartGate technology has faced criticism for slow processing and long queues, causing dissatisfaction among travellers.
Before its implementation, the process was quicker, requiring only passport insertion, answering questions, and using a facial recognition scanner.
The new system has resulted in longer waiting times and challenges for passengers.
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La tecnología Gen 3 SmartGate del aeropuerto de Sydney se enfrenta a críticas por su lento procesamiento y largas colas, causando insatisfacción al viajero.