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flag Health NZ Southern violated informed consent and record-keeping standards in spinal surgery care.

flag Health NZ Southern (formerly Southern DHB) violated the Code of Health and Disability Services Consumers' Rights in providing care to a woman who required spinal surgeries. flag Breaches included inadequate information provision and obtaining informed consent before administering steroids without discussion. flag The Deputy Health and Disability Commissioner criticized the organization's poor record-keeping and recommended an apology, review of neurosurgery staff training on informed consent, and an improvement in record-keeping standards.

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