AI transforms hospitality and travel industries, improving efficiency and personalization.

AI is transforming the hospitality and travel industries, improving operational efficiency, personalized experiences, and digital assistance. Companies like Mercan Hotels and Lufthansa's Swifty are leveraging AI for internal communication, marketing, and guest experiences. AI-driven solutions optimize room inventory, travel itineraries, and enhance security through facial biometrics. AI is expected to drive both industries towards greater personalization and efficiency, with Beyond's latest consumer travel survey revealing evolving preferences for personalized amenities, eco-friendly options, and separate sleeping quarters.

August 19, 2024
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