New Zealand's Commerce Commission warns that supermarket pricing errors may cost consumers tens of millions annually, calling for improved and publicized refund policies.

New Zealand's Commerce Commission warns that supermarket pricing errors may cost consumers tens of millions of dollars annually. Grocery Commissioner Pierre van Heerden calls for major supermarkets to improve and publicize their refund policies, stating that accurate and clear pricing is a consumer right. The Commission plans to introduce a mandatory disclosure standard that requires major supermarkets to regularly disclose information about customer complaints, including around pricing and promotional issues.