Gupshup expands workforce by 20% to 1,400 employees due to global demand for conversational AI solutions.

Conversational AI company Gupshup is expanding its workforce by 20% to 1,400 employees due to surging global demand for conversational AI solutions. The company experienced a 40% YoY growth last year, driven by increasing demand for conversational advertising, marketing, and support on messaging channels. Gupshup aims to expand its presence across India, Latin America, Middle East, Southeast Asia, Africa, and Europe, and plans to boost its engineering, Go-To-Market teams, followed by product development and customer support in FY25. The company has also seen a 15% increase in women in senior leadership positions this year.

August 12, 2024
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