Asda increases staff at checkouts to balance self-service and manned options for customers.
Asda, UK supermarket chain, plans to increase staff at checkouts due to self-service tills reaching their limit in operation. The decision is not necessarily based on customer preference for human assistance, but rather to offer customers a choice in how they complete their shopping. This move contrasts with other retailers, such as Booths, who significantly reduced self-service tills. Asda aims to balance the number of self-checkouts and manned checkouts for their customers' convenience.
August 09, 2024
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