Premium Bonds customers face issues cashing in bonds due to a technical glitch in NS&I's call system.

Premium Bonds customers face issues cashing in bonds, due to a technical glitch affecting NS&I's call system, causing hash key recognition problems during security phone calls. Additionally, chat button positioning on the website may be causing difficulties. NS&I suggests contacting service providers for assistance and advises using different devices for the time being.

August 06, 2024
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