Australia may create an airline ombudsman and enhance passenger rights due to bankruptcies of Rex and Bonza.
Australia may introduce an airline ombudsman and strengthen passenger rights after the bankruptcies of airlines Rex and Bonza left passengers with cancelled flights and non-operational tickets. The country currently lacks automatic compensation for flight cancellations or delays, unlike the European Union's 20-year-old Passenger Rights regulation, which offers up to €600 for delays or cancellations. Australia's basic protections under consumer rights law are limited since deregulation in 2002.
August 04, 2024
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