40% Lifeline Australia demand increase amid pandemic, primarily for loneliness support.

Demand for Lifeline Australia, a crisis support helpline, soared by 40% since the pandemic began, with loneliness being a prominent issue. The helpline receives around 1M calls, texts, and online chats annually, with calls from older people experiencing heightened isolation increasing. Volunteers, including psychology and counselling students, aim to provide a compassionate listening ear and connect callers with support.

August 03, 2024
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