JD Power survey finds Apple's CarPlay outperforms built-in car infotainment systems in customer satisfaction.

JD Power survey reveals Apple's CarPlay outperforms built-in car infotainment systems, with higher satisfaction scores than Android Auto and car manufacturers' systems. CarPlay averages a 840 score, compared to 805 for in-vehicle infotainment systems, and 832 for Android Auto. The survey highlights the preference of customers for the simplistic usability of their phones extended into their vehicles.

July 31, 2024
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