Financial Services Complaints (FSCL) reports a 6% increase in complaints and a 10% rise in disputes due to challenging economic conditions.
Financial Services Complaints (FSCL) reports a record year for financial complaints due to challenging economic conditions. Complaints increased by 6% to 1,426 and disputes received rose by 10% to 359. The highest number of complaints were about lenders, with an increase in consumers falling behind on payments. The FSCL expects the high level of complaints to persist as long as economic conditions remain difficult.
July 29, 2024
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