Taxpayer experiences delay in NI contribution update beyond HMRC's 8-week processing time.
A taxpayer's frustration mounts over the delay in updating his National Insurance (NI) contributions, despite HMRC's stated 8-week processing time. The man reached out to HMRC after making a payment in May to fill gaps in his NI record, which could increase his state pension entitlement. HMRC advised him to contact the National Insurance department directly for updates, providing the contact number 0300 200 3500.
July 25, 2024
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