Sonos CEO apologizes for flawed redesigned app rollout, prioritizing fixes and updates.
Sonos CEO Patrick Spence has apologised for the flawed rollout of the company's redesigned app in May, which garnered numerous complaints from customers due to missing features and bugs. In a blog post, Spence stated that fixing the app is the company's top priority and admitted that the app's release was a "colossal unforced error". Sonos has been updating the app to fix bugs and add missing features, with more updates planned throughout the year.
July 25, 2024
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