American Airlines' direct booking policy caused a 46% Q2 net income drop to $717m and may result in a $1.5bn revenue hit this year.

American Airlines' direct booking policy led to a 46% drop in Q2 net income to $717m, resulting in the reintroduction of fares to travel agency channels and a focus on indirect revenue. The airline may face a $1.5bn revenue hit this year due to the policy's ongoing effects. CEO Robert Isom acknowledged the need to maintain positive relationships with travel agencies and support corporate customers.