UK's most complained-about broadband and landline provider in Q1 2024 is Now, with 22 complaints per 100,000 subscribers, according to Ofcom.
Now has been named the UK's most complained-about broadband and landline provider, with 22 complaints per 100,000 subscribers in Q1 2024, according to Ofcom. Now's and Virgin's complaints were mainly driven by how they handled complaints, while EE's complaints were mainly about faults, service and getting services connected. Utility Warehouse generated the fewest complaints for landline services, while Sky and Shell Energy were the least complained-about broadband providers.
July 25, 2024
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