Online GP consultations pose patient safety risks, leading to misdiagnoses, missed illnesses, and harm or death.

The Health Services Safety Investigations Body (HSSIB) warns that online GP consultations pose risks to patient safety, revealing cases where misdiagnoses or missed illnesses have led to harm or death. Some patients who cannot access or navigate websites are also at risk. Although online tools can improve access and manage demand, they have reportedly contributed to patient safety incidents.

July 24, 2024
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