4 UK banks (HSBC, Lloyds, TSB, Allied Irish Bank) breached CMA rules, providing incorrect information about products/services, including listing closed branches as open.
Four major UK banks, including HSBC, Lloyds, TSB, and Allied Irish Bank, have breached rules set by the Competition and Markets Authority (CMA) designed to keep customers informed. Among the incorrect information given by the banks about their products or services, HSBC listed 167 closed branches as still being open. The banks have been issued with public letters and are required to make changes to comply with the rules, which include showing correct interest rates for loans and accurately displaying the right locations for bank branches and ATMs.
July 25, 2024
16 Articles