NS&I Premium Bonds website faces persistent issues, causing difficulty for users to cash in bonds.

NS&I Premium Bonds holders have criticised the website as "hopeless" due to persistent problems, making it difficult for them to cash in their bonds. A disgruntled saver contacted NS&I to express their frustration, sharing screenshots of error messages encountered multiple times. The NS&I website has been experiencing issues with error messages and log-in problems, causing inconvenience for users.