311 non-emergency helpline launched in major Texas cities to manage non-urgent calls, freeing up 911 for life-threatening emergencies.
311 is a non-emergency helpline available in major Texas cities, designed to reduce the workload of 911 operators by handling non-urgent calls. 911 operators handle life-threatening emergencies, while 311 allows citizens to report issues or ask questions related to their community. By using 311 for non-emergency matters, citizens ensure that 911 lines remain available for life-or-death situations.
July 20, 2024
4 Articles