Pret A Manger replaces Club Pret subscription with a less favorable offer, sparking customer backlash.
Pret A Manger faces customer backlash after ending its popular Club Pret subscription that offered five free hot drinks per day, along with a 20% food discount, for a monthly fee of £30. In September, the chain will replace the offer with a new deal, charging £10 per month for 50% off up to five coffees daily, with an introductory price of £5 until March 2025. Customers express their dissatisfaction with the change on social media, calling it a "massive, monumental" mistake.
July 18, 2024
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