2024 Gartner Magic Quadrant places Tencent Cloud as a CPaaS Challenger, highest among Asia-Pacific cloud providers.
Gartner® has recognized Tencent Cloud as a Challenger in its 2024 Magic Quadrant™ for Communications Platform as a Service (CPaaS), achieving the highest position among all cloud service providers in the Asia-Pacific region for ability to execute. Tencent Cloud is the revenue market leader in the CPaaS industry for both the Asia-Pacific region and China in 2023. The company's extensive portfolio includes Chat, Tencent Real-Time Communication (TRTC), and Tencent Cloud Contact Center (TCCC), offering businesses a wide range of communication and collaboration capabilities. Tencent Cloud is actively promoting deep integration of audio & video services with AIGC (Artificial Intelligence Generated Content) technology, supporting various industry scenarios.