1,35,642 grievances handled in 15 days via India's CPGRAMS portal, primarily in pensions, disability cards, and income tax refunds.
In the first 15 days of June, India's CPGRAMS portal handled 1,35,642 grievances, with 69,166 resolved, mainly in areas like pensions, disability cards, and income tax refunds. Top departments for grievance redressal included Rural Development, Labour and Employment, Financial Services, Central Board of Direct Taxes, and Railways. DARPG plans to release weekly success stories to encourage portal usage.
July 08, 2024
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