4 July, Jurong East station track fault caused East-West Line delays; SMRT provided alternative routes, fixed issue by 8am, and advised refunds.

On July 4, East-West Line commuters faced delays due to a track fault at Jurong East station. SMRT advised adding up to 30 mins to travel time and suggested alternative routes. Free bus services were available between Clementi and Boon Lay stations. Engineers rectified the issue by 8am, and normal services resumed. SMRT apologized and advised affected commuters to seek refunds if needed.

July 04, 2024
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