ServiceNow uses its platform data to enhance generative AI solutions for business efficiency.
ServiceNow, a SaaS vendor, is leveraging the data on its platform to enhance its generative AI solutions, providing more business-centric models. CIO Chris Bedi emphasizes the importance of building practical experiences that improve work efficiency. By incorporating data from its own platform, ServiceNow's AI models have access to meaningful data crucial for a successful implementation.
June 30, 2024
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