In Uttar Pradesh, complaints to CDO and SDM offices are now monitored in the Jan Sunwai-Samadhan System for timely resolution and officer accountability.

In Uttar Pradesh, complaints received in the offices of Chief Development Officer (CDO) and Sub-District Magistrate (SDM) will now be monitored, similar to public complaints received by senior district officers. The new system involves entering complaint applications into the Jan Sunwai-Samadhan System (IGRS), ensuring timely resolution and officer accountability. The public can submit applications for complaint resolution through various channels.