Talkdesk named a Leader in IDC MarketScape: Worldwide Contact Center-as-a-Service (CCaaS) Applications Software 2024.

Talkdesk, an AI-powered CX technology provider, was named a Leader in the IDC MarketScape: Worldwide Contact Center-as-a-Service (CCaaS) Applications Software 2024 Vendor Assessment. Recognized for its range of capabilities, ease of use, & AI approach, Talkdesk stands out with generative AI, industry-specific CCaaS products, and integrations. This positions them as a Leader in the competitive market.

June 26, 2024
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