Target rolls out AI chatbot "Store Companion" to 2,000 stores by August.

Target plans to roll out a new AI chatbot called "Store Companion" to its nearly 2,000 stores by August, becoming the first major retailer to bring generative AI technology to its store team members across the U.S. The AI-powered chatbot, accessible through handheld devices, will provide guidance on various tasks, answer questions, and coach new team members, aiming to empower employees and enhance the shopping experience.

June 20, 2024
6 Articles