73-year-old Richard Law received £500 compensation from Clarion Housing Group for a rat infestation due to their failure to conduct quarterly estate inspections and ignore pest controller recommendations.
73-year-old Richard Law received £500 compensation from Clarion Housing Group for a rat infestation at Richmond Court, Mitcham. The Housing Ombudsman found Clarion failed to conduct quarterly estate inspections and ignored pest controller recommendations. Clarion denies service failure in managing communal areas but was ordered to pay Law for their management failures and not following pest controller's advice.
June 15, 2024
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