Co-op Bank faces criticism for charging business customers twice, causing insufficient funds and overdrafts.

Co-op Bank faced criticism after several business customers reported being charged twice for payments, resulting in insufficient funds and overdrafts. The bank apologized for the duplicated historical transactions and is working to refund customers as quickly as possible. This incident comes amidst Co-op Bank's plans to cut 400 jobs and its ongoing takeover by Coventry Building Society.