West Oxfordshire District Council plans to save £125k annually by reducing public access to its telephone service due to declining demand.
West Oxfordshire District Council plans to save £125k annually by reducing public access to its telephone service due to declining demand. A successful trial and increased digital channel usage contributed to a 350% increase in digital access over 3 years. No mandatory redundancies are planned for the reduction in telephone service hours, which will be decided at a cabinet meeting on June 12.
June 09, 2024
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