Work phone calls rebound amid Zoom fatigue, causing anxiety for young people with telephonophobia.
Work phone calls are rebounding as Zoom fatigue sets in, causing dismay among young people who struggle with telephonophobia, the fear of making or receiving calls. Common in those under 30 who grew up with texting, younger employees find phone calls anxiety-inducing due to the lack of visual cues. In response, some companies are hiring consultants like "The Phone Lady" to help young professionals navigate this communication method.
June 07, 2024
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